TicketFire Barcode to PDF/Mobile QR Conversion

TicketFire Barcode Conversion

We have a direct integration within Victory Live Ticket Manager with TicketFire. TicketFire is a platform used to convert your barcodes into PDFs or Mobile QR tickets.

First, ensure your Victory Live account has been enabled for this license. if you are unsure please reach out to support, [e-mail]. Once enabled you may have to refresh your account by logging out and back in to ensure you are seeing the change. 

**Fee/Charge: There is no monthly charge to have this tool enabled on your Victory Live account, but there is a per usage charge for the conversion tool. 0.99 cents per ticket, which is also disclosed in the disclaimer at the bottom of the tool. 

• Navigate to the Ticket Manager, and search for the desired production you want to create PDFs/ Mobile QRs for. Open up the production by clicking the caret arrow to the left.

• Scroll all the way to the right to see ticket group management options. Click on the Barcode Conversion button.

Barcode and Ticket Information Editing

• You will be able to edit any of the following information to be displayed on PDF/QR as needed:
  • Production Name 
  • Venue
  • Section
  • Row

  • General or Gate notes (dependent on venue and entrances)

• You will also be able to add customer's names, as well as a price to the tickets if necessary. Otherwise, you can leave those fields blank
• Include Checkboxes- this is in the event you only want to convert part of the ticket group and not the whole thing. This is helpful in instances where there may have been an issue converting the full group, and you need to go back into the tool and convert the seats that were effected, without having to get charged again for seats that converted successfully. 

Template Selection

• Click on Template Selection and the full template catalog will appear for you to select the specific PDF or Mobile QR of your choice

• Type a specific template name in the Search area. 

  • For any template in which you are unable to find in our catalog, please reach out to support so they can request it from TicketFire and get it added to our catalog

  

• You can preview an example of any template by clicking Example, which will open a separate tab in your browser to show you the full view.

  

• Save to Point of Sale- will save the converted PDF/QR to your POS
• Fee and disclaimer agreement- says you agree to the .99 cent per ticket charge and have verified the PDF/QRs you are using are an accepted format at the venue and VL will not be responsible for denied entry if that is not the case. 

Once you agree to the terms and select Convert, you will be prompted to confirm the total price of the conversion and the system will let you know once complete. You will then be able to view the attached PDF/QRs in the PDF/Barcode maintenance tab.

Bulk Barcode Conversion

• Bulk Barcode Conversion - to use this feature, you first must select the checkboxes for the ticket groups you want to convert, then select the Bulk Barcode Conversion Button. 

**Note: In order to use this tool, you have to select checkboxes of listings that already has barcodes attached. You can select more than one ticket group within a production. 

• Follow the same steps as normal barcode conversion from here